It is the last step in the delivery process: signing by the recipient. A small action that can be of excellent value for the entire supply chain – not only for the carrier but also for the shipper and the recipient. Especially if that signature is digitally recorded. With Sign on Glass, PTV Axylog offers the necessary support for this.
With PTV Axylog we can digitise the recipient’s signature in two ways. It is easiest if the recipient places his signature directly on the driver’s screen (sign on glass). A push of a button is then sufficient to digitally record the signature and link it to the shipment’s file.
Another way is to place the signature on the paper consignment note, which is then photographed and scanned with a tablet or handheld computer. Both ways yield the same thing: proof that the shipment has been delivered.
More safety and security
However, the digital signature is more than a scribble from the recipient. With Sign on Glass, PTV Axylog not only records the signature but also the geographical coordinates and the time it was placed. This allows the carrier to prove conclusively that the shipment was delivered on time at the right location.
The signature also proves that the shipment has been received by the person for whom it is intended and no one else. PTV Axylog can even be set up so that delivery is only possible if the right person has signed. This offers more insight, safety, and security.
Faster and more efficient supply chain
Sign on Glass also results in a significantly faster and more efficient supply chain. After all, the carrier no longer must wait until the waybills return to the office and have been processed by an administrative assistant. This is not only a time-consuming, but also error-prone process.
Instead, the entire delivery process is documented in real-time and error-free with Sign on Glass. Because the digital signature is in the PTV Axylog portal (or any other linked system, such as TMS, CRM, ERP, or route planning and optimisation software) immediately after delivery, the carrier can immediately start the billing process. If all goes well, the invoice has already been sent before the driver returns to the depot.
More data, more information
Sign-on-Glass is also a solution for the sender. He no longer must wait unnecessarily long for information from the carrier but can be informed in real-time about the delivery by PTV Axylog. Because the system records the location and time in addition to the signature, disputes about the timeliness and correctness of the delivery are outdated. After all, the facts speak for themselves.
In addition, this data offers a welcome source of information that provides insight into the performance of the carriers. What percentage of shipments reach the recipient on time? Which delivery addresses keep causing problems? And what are the causes?
Less paper, lower costs
Finally: Sign-on-Glass prevents waste in the supply chain. Because everything is recorded digitally, printing and sorting stacks of paper are no longer necessary. The chance that documents or shipments are lost is virtually zero. This reduces costs due to disputes and delays. Everyone wants lower costs, right?
Sign-on-Glass may be the last act in the delivery process, but it offers benefits for the entire chain. Would you like to know more about this or any other functions of PTV Axylog?