{"id":22090,"date":"2023-10-25T15:02:02","date_gmt":"2023-10-25T13:02:02","guid":{"rendered":"https:\/\/blog.ptvlogistics.com\/?p=22090"},"modified":"2023-10-27T12:13:27","modified_gmt":"2023-10-27T10:13:27","slug":"what-is-electronic-proof-of-delivery-epod","status":"publish","type":"post","link":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/what-is-electronic-proof-of-delivery-epod\/","title":{"rendered":"What is electronic proof of delivery (ePOD)?"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]One type of technology that may seem simple but can have a massive impact, is electronic proof of delivery software<\/a>. Increasingly, companies, large and small, are looking to update their manual paper systems to this more streamlined, digital version.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

What is electronic proof of delivery?<\/span><\/span><\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”22547″ img_size=”full”][vc_row_inner][vc_column_inner][vc_column_text]Electronic proof of delivery, however, allows drivers to confirm a delivery via a mobile app, removing the need for physical documents. The data from the delivery is automatically transferred to a central platform for all stakeholders to access <\/span>immediately<\/span> and can also be integrated into a company\u2019s transport management system (TMS), warehouse management system (WMS), enterprise resource planning (ERP) tool or customer relationship management (CRM) software.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_column_text]Electronic Proof of Delivery; ePOD; Sign on Glass is an official acknowledgment that an item has been delivered and received by the customer, or a designated recipient (for example, a neighbour or the reception desk in an office building). Traditionally, this has been done using paper documents where the recipient would need to physically sign for the item. These documents would then be manually recorded and uploaded to the company database before further action, such as issuing an invoice, could be taken. <\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_single_image image=”22105″ img_size=”500×300″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][vc_row_inner][vc_column_inner width=”1\/2″][vc_single_image image=”22491″ img_size=”medium” onclick=”custom_link” img_link_target=”_blank” link=”https:\/\/www.ptvlogistics.com\/en\/products\/ptv-axylog\/wp\/playbook?utm_source=website&utm_medium=blog&utm_campaign=group_playbook-axylog_2023&utm_content=what-is-epod”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text]<\/p>\n

Do you have real-time visibility in your transport operations?<\/h2>\n

Get your free playbook and discover how to be in control again.[\/vc_column_text][vc_btn title=”Get your copy” style=”outline-custom” outline_custom_color=”#ff4249″ outline_custom_hover_background=”#ff4249″ outline_custom_hover_text=”#ffffff” shape=”round” size=”lg” css_animation=”appear” link=”url:https%3A%2F%2Fwww.ptvlogistics.com%2Fen%2Fproducts%2Fptv-axylog%2Fwp%2Fplaybook%3Futm_source%3Dwebsite%26utm_medium%3Dblog%26utm_campaign%3Dgroup_playbook-axylog_2023%26utm_content%3Dwhat-is-epod|target:_blank”][\/vc_column_inner][\/vc_row_inner][vc_separator][vc_column_text]<\/p>\n

How does <\/span>ePOD<\/span> work?<\/span><\/span>\u00a0<\/span><\/h2>\n

Some organizations opt to use a standalone app, which simply records the delivery by scanning a barcode or QR code, collects the signature using sign-on-glass software, and sends a copy to the customer for their records. However, many will incorporate <\/span>ePOD<\/span> as part of their delivery management software. This has the same functionality as standalone software but means that data about the delivery can be collected via the driver app and uploaded to a central system, to be accessed and analyzed by back-office staff in real-time.\u00a0<\/span><\/span>[\/vc_column_text][vc_column_text]The data that is collected includes geographic location, timestamp, driver information and vehicle information. This is made available to all stakeholders, including the customer.<\/span>\u00a0<\/span><\/p>\n

Using a <\/span>real-time visibility platform<\/span><\/a> to track and analyse this information allows all stakeholders to follow the progress of a delivery and be alerted via notifications in case of delays or other problems. If necessary, the company can act on the information to try and reduce delays, for example by changing the planned route.<\/span>\u00a0<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

What are the benefits of <\/span>ePOD<\/span>?<\/span><\/span>\u00a0<\/span><\/h2>\n

[\/vc_column_text][vc_column_text]Shifting from a paper-based POD system to a digital one brings several benefits to both <\/span>logistics<\/span> companies and to consignees:<\/span><\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes”][vc_column_inner][\/vc_column_inner][\/vc_row_inner]