{"id":34570,"date":"2026-07-13T13:53:52","date_gmt":"2026-07-13T11:53:52","guid":{"rendered":"https:\/\/blog.ptvlogistics.com\/?p=34570"},"modified":"2026-10-27T15:15:27","modified_gmt":"2026-10-27T14:15:27","slug":"benefits-of-switching-to-ptv-optiflow-a-customer-perspective","status":"publish","type":"post","link":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/benefits-of-switching-to-ptv-optiflow-a-customer-perspective\/","title":{"rendered":"Benefits of switching to PTV OptiFlow: a customer perspective"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]Changing how you plan routes is a big decision. The software is only half of it. The other half is your planners, your depots, your customers’ delivery windows and the habits your team has built over years. Before anyone signs off, one question comes up again and again: has a team like ours done this, and how did it go?<\/span>\u00a0<\/span><\/p>\n

That’s where customers can help. Five logistics teams tell in their own words what changed after they moved to PTV OptiFlow<\/a><\/strong>.<\/span> All five came from PTV Route Optimiser<\/a><\/strong>, our legacy routing product, so their stories are a useful preview if you are weighing the same move.<\/span><\/p>\n

Note: Every figure below belongs to the customer who reported it. Your results will depend on your own network, rules and data.<\/span><\/i>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n\n\n\n\n\n\n\n\n\n
Customer<\/span><\/span>\u00a0<\/span><\/th>\nWhere<\/span> they<\/span> started<\/span> <\/span><\/span><\/th>\nWhat<\/span> they<\/span> report<\/span> <\/span><\/span><\/span><\/span><\/th>\n<\/tr>\n<\/thead>\n
HelloFresh<\/span><\/span>\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/span><\/strong><\/td>\nPTV Route <\/span>Optimiser ST<\/span><\/span><\/span><\/span><\/td>\nTransportation <\/span>costs<\/span> 7% <\/span>lower<\/span> right<\/span> away<\/span> and 16% <\/span>lower<\/span> over<\/span> four<\/span> years<\/span>; planned <\/span>kilometers<\/span> down by <\/span>more<\/span> than<\/span> 20% <\/span>compared<\/span> with<\/span> plans<\/span> made<\/span> in PTV Route <\/span>Optimiser<\/span><\/span>\u00a0<\/span> <\/span><\/td>\n<\/tr>\n
De Graaf Logistics<\/span><\/span>\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/span><\/span><\/strong><\/td>\nPTV Route <\/span>Optimiser ST<\/span><\/span><\/span><\/td>\nEvening <\/span>planning<\/span> that<\/span> often<\/span> ran <\/span>until<\/span> around<\/span> 1 am <\/span>now<\/span> takes<\/span> about<\/span> 1.5 <\/span>hours<\/span>, and the <\/span>scheduling<\/span> itself<\/span> about<\/span> 15 <\/span>minutes<\/span><\/span>\u00a0<\/span> <\/span><\/td>\n<\/tr>\n
Claassen Logistics<\/span><\/span>\u00a0<\/span><\/span><\/span><\/span><\/span>\u00a0<\/span><\/strong><\/td>\nPTV Route <\/span>Optimiser ST<\/span><\/span><\/span><\/span><\/span><\/td>\nA plan <\/span>proposal<\/span> within<\/span> ten<\/span> minutes<\/span> that<\/span> needs<\/span> little<\/span> or<\/span> no<\/span> adjustment<\/span><\/span>\u00a0<\/span> <\/span><\/td>\n<\/tr>\n
Distrilog<\/span><\/span>\u00a0<\/span><\/span><\/span><\/span><\/span><\/strong>\u00a0<\/span><\/span><\/td>\nPTV Route <\/span>Optimiser ST<\/span><\/span><\/span><\/td>\nFewer <\/span>kilometers<\/span> and <\/span>driving<\/span> hours<\/span>, <\/span>arrival<\/span> predictions<\/span> closer<\/span> to <\/span>actual<\/span>, and <\/span>more<\/span> consistent<\/span> monthly<\/span> performance<\/span><\/span>\u00a0<\/span> <\/span><\/td>\n<\/tr>\n
ID Logistics<\/span><\/span>\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/span><\/span>\u00a0<\/span><\/span><\/strong><\/td>\nPTV Route <\/span>Optimiser ST<\/span><\/span><\/span><\/td>\nPlanning<\/span> centralized<\/span> across<\/span> 7 <\/span>depots<\/span>, 1.5 to 2 <\/span>hours<\/span> less<\/span> planning<\/span> per <\/span>day<\/span>, 2 to 4% <\/span>fewer<\/span> kilometers<\/span><\/span>\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

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HelloFresh: lower costs that kept growing<\/span><\/span><\/strong>\u00a0<\/span><\/h2>\n

HelloFresh<\/a><\/strong> is a meal kit provider with 15 distribution hubs, more than 2,000 drivers and more than 500 refrigerated vehicles, planning deliveries in 2 to 4 hour slots. Its planners moved from PTV Route Optimiser to PTV OptiFlow.<\/span>\u00a0<\/span>\u00a0<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”22169″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.ptvlogistics.com\/en-us\/about\/our-customers\/hello-fresh”][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]The savings showed up fast.<\/span><\/p>\n

“We saw an immediate 7% reduction in transportation costs,” says Jasper van Dooijeweert, Associate Director of Transport Planning at HelloFresh. <\/span><\/i>\u00a0<\/span><\/p><\/blockquote>\n

Over four years, that grew to 16%. HelloFresh also reports planned kilometers down by more than 20% compared with plans made in PTV Route Optimiser.<\/span>\u00a0<\/span>The learning curve was short too. Van Dooijeweert says planners could plan independently after just one or two days on the new interface, and cloud access let them work remotely.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

De Graaf Logistics: from midnight planning to an early finish<\/span><\/span>\u00a0<\/span><\/strong><\/h2>\n

“The actual scheduling process takes only 15 minutes,” says Jochem Snaauw, distribution engineer at De Graaf.\u00a0<\/span><\/i>\u00a0<\/span><\/p><\/blockquote>\n

Most of the 1.5 hours that remain goes into preparation.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”34560″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.ptvlogistics.com\/en-us\/about\/our-customers\/de-graaf”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Claassen Logistics: a plan in minutes\u00a0<\/strong><\/h2>\n

Claassen Logistics<\/a><\/strong> in Tilburg runs 60 to 80 trucks a day for Benelux distribution. It used PTV Route Optimiser ST for interactive planning, then looked at PTV OptiFlow after hearing about results at other distributors.<\/span>\u00a0<\/span><\/p>\n

The team ran a one week trial, scheduling the same tours in both systems. PTV OptiFlow came out ahead on speed, kilometers, hours and costs, and Claassen switched permanently after further testing. Business controller Sebastiaan Kolijn says the trial made it clear how fast and powerful PTV OptiFlow’s algorithms are.<\/span>\u00a0<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text css=””]Today, PTV OptiFlow produces a plan proposal within ten minutes that needs little or no adjustment. Claassen also values the flexibility.\u00a0<\/span>\u00a0<\/span><\/p>\n

“In PTV OptiFlow, we can attach a fictitious penalty to each constraint,” says Kolijn.<\/span><\/i>\u00a0<\/span><\/p><\/blockquote>\n

Planners can weight rules instead of enforcing every one strictly, which reduces dependence on individual planners. Want to see how a trial like this works? Read <\/span>what to expect with a PTV OptiFlow proof of concept<\/a>.<\/span><\/b>\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”34571″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.ptvlogistics.com\/en-us\/about\/our-customers\/claassen-logistics”][\/vc_column_inner][\/vc_row_inner][vc_column_text css=””]<\/p>\n

Distrilog: consistency across a large network<\/span><\/b>\u00a0<\/span><\/h2>\n

Distrilog<\/a><\/strong> is a Belgian logistics provider with 350 vehicles. Its planners used PTV Route Optimiser ST, where they built a first plan and then adjusted it by hand for customer and driver preferences.<\/span>\u00a0<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_single_image image=”34543″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.ptvlogistics.com\/en-us\/about\/our-customers\/distrilog”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_column_text css=””]After a pilot at its Olen depot that ran about six weeks alongside the old system, Distrilog moved the rest of its distribution planning over in stages. It reports fewer kilometers and driving hours, and chilled delivery service levels several percentage points higher after only a few months.<\/span>\u00a0<\/span><\/p>\n

“The most noticeable improvement is consistency,” says Gert Van den Bossche, who leads Distrilog’s Continuous Improvement Team.\u00a0<\/span><\/i>\u00a0<\/span><\/p><\/blockquote>\n

Julie Dierckx, Transport Manager, adds that predicted arrival times now align much more closely with actual ones.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_column_text css=””]<\/p>\n

ID Logistics: one view across seven depots<\/span><\/b>\u00a0<\/span><\/h2>\n

ID Logistics<\/a><\/strong> used an older PTV system that did not support multi depot planning, so five of its seven depots planned their own routes.\u00a0<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_column_text css=””] After centralizing planning in PTV OptiFlow, it handles 400 or more routes and 5,000 to 6,000 stops in one network. Evening planners went from five to two, planning takes 1.5 to 2 hours less per day, and plans use 2 to 4% fewer kilometers. ID Logistics also credits these improvements largely for its fourth Lean & Green star.<\/span>\u00a0<\/span><\/p>\n

“We asked our planners to trust the algorithms and let the system do its job,” says Armand Schuffelers, Director of Transport Operations.<\/span><\/i><\/p><\/blockquote>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_single_image image=”34578″ img_size=”full” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.ptvlogistics.com\/en-us\/about\/our-customers\/id-logistics”][\/vc_column_inner][\/vc_row_inner][vc_column_text css=””]<\/p>\n

What these customers have in common<\/span><\/b>\u00a0<\/span><\/h3>\n

De Graaf Logistics<\/strong><\/span><\/a> runs 75 vehicles on urban distribution across the Benelux. It had used PTV Route Optimiser ST since 2012, a semi automated setup where the step by step process took at least three hours and often needed manual intervention.<\/span>\u00a0<\/span>[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text css=””]A test with two days of data was enough to convince the team. Two experienced planners challenged the system and were impressed too. Evening planning used to start around 9 pm and often finish around 1 am. Now the planning is ready by about 10:30 pm, so the cross dock team can start earlier, and the assistant planner can handle it alone.<\/span>\u00a0<\/span><\/p>\n