{"id":10431,"date":"2021-04-22T02:49:33","date_gmt":"2021-04-22T00:49:33","guid":{"rendered":"https:\/\/blog.ptvgroup.com\/?p=10431"},"modified":"2021-04-22T02:49:33","modified_gmt":"2021-04-22T00:49:33","slug":"devoluciones-en-el-comercio-electronico-como-ayuda-la-planificacion-de-rutas","status":"publish","type":"post","link":"https:\/\/blog.ptvlogistics.com\/es\/logistica-y-transporte\/devoluciones-en-el-comercio-electronico-como-ayuda-la-planificacion-de-rutas\/","title":{"rendered":"Devoluciones en el comercio electr\u00f3nico: C\u00f3mo ayuda la planificaci\u00f3n de rutas"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]Con el <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/blog.ptvgroup.com\/en\/transport-logistics\/e-commerce-logistics\/\" target=\"_blank\" rel=\"noopener\">crecimiento de compras online<\/a><\/span>, las devoluciones en el comercio electr\u00f3nico se han convertido en una actividad recurrente y un gran reto para los minoristas. Seg\u00fan un <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.salecycle.com\/blog\/featured\/ecommerce-returns-2018-stats-trends\/\" target=\"_blank\" rel=\"noopener\">estudio<\/a><\/span>, el 30% de los compradores en l\u00ednea compran deliberadamente en exceso y posteriormente devuelven los art\u00edculos no deseados. El sector de la moda es un buen ejemplo: Muchos clientes piden varias versiones del mismo art\u00edculo, se quedan con el color o la talla que les queda bien y devuelven el resto.<\/p>\n<p>Esto tiene, por supuesto, un gran impacto en los minoristas: <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.salecycle.com\/blog\/featured\/ecommerce-returns-2018-stats-trends\/\" target=\"_blank\" rel=\"noopener\">El 57% de ellos<\/a><\/span> afirma que la gesti\u00f3n de las devoluciones tiene un impacto negativo en el funcionamiento diario de sus negocios. \u00bfPodr\u00eda este reto servir de oportunidad para los proveedores de servicios log\u00edsticos? En otras palabras, \u00bfc\u00f3mo se pueden planificar eficazmente las operaciones de las devoluciones en el comercio electr\u00f3nico?<\/p>\n<p>Desde el punto de vista del cliente, pedir un art\u00edculo en l\u00ednea es f\u00e1cil. Pero devolver ese mismo art\u00edculo es una historia diferente. Normalmente, los clientes tienen que llevar el producto a una tienda f\u00edsica o dejarlo en un punto de servicio del transportista. \u00bfNo ser\u00eda m\u00e1s f\u00e1cil para el cliente que los transportistas ofrecieran un servicio de recolecci\u00f3n?<\/p>\n<h2>Potencial de negocio y retos<\/h2>\n<p>Existe un potencial de negocio para los proveedores de servicios log\u00edsticos. Es muy probable que, mientras entrega un paquete a un cliente, el conductor se acerque a otro cliente que quiere devolver un art\u00edculo.<\/p>\n<p>Al combinar las recolecciones y las entregas, los proveedores de servicios log\u00edsticos pueden generar m\u00e1s valor por viaje y aumentar las devoluciones. Este es el tipo de eficiencia que todo el mundo busca en el sector del transporte, y tambi\u00e9n es un gran reto para los planificadores y m\u00e1s ahora que las devoluciones en el comercio electr\u00f3nico van al alza.<\/p>\n<p>La recolecci\u00f3n de una devoluci\u00f3n suele ser posible s\u00f3lo si el cliente est\u00e1 en el lugar. Para ello hay que fijar citas, lo que complica a\u00fan m\u00e1s la planificaci\u00f3n.<\/p>\n<p>Un problema adicional es que, en el mejor de los casos, los conductores comienzan su viaje con el veh\u00edculo lleno.\u00a0 Por lo tanto, hay que entregar primero uno o varios env\u00edos para que haya espacio suficiente en el muelle de carga para recoger las devoluciones.<\/p>\n<h2>Generaci\u00f3n de citas online<\/h2>\n<p>Un sistema de planificaci\u00f3n del transporte proporciona a los planificadores una ayuda muy necesaria. Una herramienta de este tipo distribuye todos los pedidos -tanto las recolecciones como las entregas- de forma autom\u00e1tica y \u00f3ptima a los veh\u00edculos y conductores. Los algoritmos inteligentes tienen en cuenta autom\u00e1ticamente todas las restricciones pertinentes, desde las franjas horarias y los periodos de tiempo hasta la capacidad del espacio de carga.<\/p>\n<p>Los transportistas que quieran ir un paso m\u00e1s all\u00e1 pueden a\u00f1adir algoritmos de planificaci\u00f3n de rutas a trav\u00e9s de la API a su tienda web o a su sistema de pedidos. De este modo, los clientes pueden concertar f\u00e1cilmente una cita para la recolecci\u00f3n de todas las devoluciones, mientras el sistema tiene en cuenta autom\u00e1ticamente la carga del veh\u00edculo, as\u00ed como los viajes ya programados. Esto puede aminorar el impacto que generan las devoluciones en el comercio electr\u00f3nico.<\/p>\n<p>De este modo, s\u00f3lo se puede concertar una cita, por ejemplo, si el veh\u00edculo est\u00e1 realmente cerca del lugar de recolecci\u00f3n. Si la recolecci\u00f3n no puede llevarse a cabo debido a los tiempos de conducci\u00f3n y descanso, la opci\u00f3n desaparece del sistema de reservas.<\/p>\n<h2>Registro de las devoluciones en el comercio electr\u00f3nico<\/h2>\n<p>Lo \u00fanico que tienen que hacer los clientes es registrar sus devoluciones, y esto se puede hacer en l\u00ednea. El registro permite al cliente imprimir la etiqueta de devoluci\u00f3n correcta y pegarla en la caja, lo que facilita al m\u00e1ximo el proceso de devoluci\u00f3n.<\/p>\n<p>Una notificaci\u00f3n previa tambi\u00e9n proporciona al transportista la informaci\u00f3n necesaria para programar eficazmente una recolecci\u00f3n. Esto incluye la direcci\u00f3n de entrega, por supuesto, pero tambi\u00e9n el tama\u00f1o del env\u00edo y -como se indica- posiblemente la hora a la que se puede recoger el env\u00edo. A continuaci\u00f3n, esta informaci\u00f3n puede importarse f\u00e1cilmente en el sistema de planificaci\u00f3n de rutas. Un clic es suficiente para crear una propuesta de planificaci\u00f3n fiable y totalmente automatizada.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; shape=&#8221;square&#8221; style=&#8221;flat&#8221; color=&#8221;black&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Conozca m\u00e1s&#8221; btn_style=&#8221;flat&#8221; btn_shape=&#8221;square&#8221; btn_color=&#8221;white&#8221; btn_link=&#8221;url:https%3A%2F%2Fwww.ptvgroup.com%2Fen%2Fsolutions%2Fproducts%2Fptv-route-optimiser%2F|target:_blank&#8221;]<\/p>\n<h2>Resuelva el problema de las devoluciones online<\/h2>\n<p>Descubra c\u00f3mo un software de planificaci\u00f3n de rutas puede solucionar diversos retos[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"card-text\">La recolecci\u00f3n de los art\u00edculos devueltos por los clientes que han comprado por Internet es un gran negocio para las empresas de log\u00edstica. \u00bfC\u00f3mo pueden llevar a cabo estas operaciones de forma eficiente? [&#8230;]<\/p>\n<p class=\"m-0\"><a class=\"btn btn-outline-secondary btn-read-more\" href=\"https:\/\/blog.ptvlogistics.com\/es\/logistica-y-transporte\/devoluciones-en-el-comercio-electronico-como-ayuda-la-planificacion-de-rutas\/\">LEER M\u00c1S<\/a><\/p>\n","protected":false},"author":120,"featured_media":9800,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1728,1724],"tags":[],"class_list":["post-10431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistica-urbana-es","category-logistica-y-transporte"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog<\/title>\n<meta name=\"description\" content=\"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog\" \/>\n<meta property=\"og:description\" content=\"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/\" \/>\n<meta property=\"og:site_name\" content=\"PTV Logistics Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-22T00:49:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1025\" \/>\n\t<meta property=\"og:image:height\" content=\"577\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Arshaad Ramdjan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Arshaad Ramdjan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/\"},\"author\":{\"name\":\"Arshaad Ramdjan\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#\\\/schema\\\/person\\\/df3ad55af39a9afeb8300d39158f8d07\"},\"headline\":\"Devoluciones en el comercio electr\u00f3nico: C\u00f3mo ayuda la planificaci\u00f3n de rutas\",\"datePublished\":\"2021-04-22T00:49:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/\"},\"wordCount\":861,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/returns1.jpg\",\"articleSection\":[\"Logistica Urbana\",\"Logistica y Transporte\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/\",\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/\",\"name\":\"Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/returns1.jpg\",\"datePublished\":\"2021-04-22T00:49:33+00:00\",\"description\":\"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/returns1.jpg\",\"contentUrl\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/returns1.jpg\",\"width\":1025,\"height\":577,\"caption\":\"Las devoluciones son una pr\u00e1ctica habitual cuando se hacen pedidos online\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/transport-logistics\\\/return-shipments-ecommerce\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Devoluciones en el comercio electr\u00f3nico: C\u00f3mo ayuda la planificaci\u00f3n de rutas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/\",\"name\":\"PTV Logistics Blog\",\"description\":\"Ofrecemos tecnolog\u00edas que cuentan con los mejores algoritmos y datos para lograr ahorros en costes log\u00edsticos y emisiones.\",\"publisher\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#organization\",\"name\":\"PTV Logistics\",\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/PTV_Logistics_black_black.png\",\"contentUrl\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/wp-content\\\/uploads\\\/2023\\\/08\\\/PTV_Logistics_black_black.png\",\"width\":1479,\"height\":266,\"caption\":\"PTV Logistics\"},\"image\":{\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/be.linkedin.com\\\/company\\\/ptvlogistics\",\"https:\\\/\\\/www.youtube.com\\\/@PTVGroupLogistics\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/en\\\/#\\\/schema\\\/person\\\/df3ad55af39a9afeb8300d39158f8d07\",\"name\":\"Arshaad Ramdjan\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g\",\"caption\":\"Arshaad Ramdjan\"},\"description\":\"Translating questions from the market into concrete solutions and success stories, that is the message Arshaad wants to convey. The world develops, solutions have to develop along with it, just like the world does. Software for tomorrow's mobility. #keep.moving\",\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/in\\\/arshaadramdjan\\\/\"],\"url\":\"https:\\\/\\\/blog.ptvlogistics.com\\\/es\\\/author\\\/arshaad\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog","description":"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/","og_locale":"es_ES","og_type":"article","og_title":"Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog","og_description":"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.","og_url":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/","og_site_name":"PTV Logistics Blog","article_published_time":"2021-04-22T00:49:33+00:00","og_image":[{"width":1025,"height":577,"url":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg","type":"image\/jpeg"}],"author":"Arshaad Ramdjan","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Arshaad Ramdjan","Tiempo de lectura":"4 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#article","isPartOf":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/"},"author":{"name":"Arshaad Ramdjan","@id":"https:\/\/blog.ptvlogistics.com\/en\/#\/schema\/person\/df3ad55af39a9afeb8300d39158f8d07"},"headline":"Devoluciones en el comercio electr\u00f3nico: C\u00f3mo ayuda la planificaci\u00f3n de rutas","datePublished":"2021-04-22T00:49:33+00:00","mainEntityOfPage":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/"},"wordCount":861,"commentCount":0,"publisher":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/#organization"},"image":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg","articleSection":["Logistica Urbana","Logistica y Transporte"],"inLanguage":"es","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/","url":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/","name":"Devoluciones en el comercio electr\u00f3nico y las rutas planificadas | PTV Logistics Blog","isPartOf":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#primaryimage"},"image":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#primaryimage"},"thumbnailUrl":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg","datePublished":"2021-04-22T00:49:33+00:00","description":"He aqu\u00ed c\u00f3mo pueden gestionar mejor las operaciones de recolecci\u00f3n. Y reducir el impacto de las devoluciones en el comercio electr\u00f3nico.","breadcrumb":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#primaryimage","url":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg","contentUrl":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2021\/03\/returns1.jpg","width":1025,"height":577,"caption":"Las devoluciones son una pr\u00e1ctica habitual cuando se hacen pedidos online"},{"@type":"BreadcrumbList","@id":"https:\/\/blog.ptvlogistics.com\/en\/transport-logistics\/return-shipments-ecommerce\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/blog.ptvlogistics.com\/es\/"},{"@type":"ListItem","position":2,"name":"Devoluciones en el comercio electr\u00f3nico: C\u00f3mo ayuda la planificaci\u00f3n de rutas"}]},{"@type":"WebSite","@id":"https:\/\/blog.ptvlogistics.com\/en\/#website","url":"https:\/\/blog.ptvlogistics.com\/en\/","name":"PTV Logistics Blog","description":"Ofrecemos tecnolog\u00edas que cuentan con los mejores algoritmos y datos para lograr ahorros en costes log\u00edsticos y emisiones.","publisher":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.ptvlogistics.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/blog.ptvlogistics.com\/en\/#organization","name":"PTV Logistics","url":"https:\/\/blog.ptvlogistics.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/blog.ptvlogistics.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2023\/08\/PTV_Logistics_black_black.png","contentUrl":"https:\/\/blog.ptvlogistics.com\/wp-content\/uploads\/2023\/08\/PTV_Logistics_black_black.png","width":1479,"height":266,"caption":"PTV Logistics"},"image":{"@id":"https:\/\/blog.ptvlogistics.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/be.linkedin.com\/company\/ptvlogistics","https:\/\/www.youtube.com\/@PTVGroupLogistics"]},{"@type":"Person","@id":"https:\/\/blog.ptvlogistics.com\/en\/#\/schema\/person\/df3ad55af39a9afeb8300d39158f8d07","name":"Arshaad Ramdjan","image":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/secure.gravatar.com\/avatar\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3604a62f3f1da4757b5ef384d1f5d275c00027a431ef08c53d7d9811cb2bbf3f?s=96&d=mm&r=g","caption":"Arshaad Ramdjan"},"description":"Translating questions from the market into concrete solutions and success stories, that is the message Arshaad wants to convey. The world develops, solutions have to develop along with it, just like the world does. Software for tomorrow's mobility. #keep.moving","sameAs":["https:\/\/www.linkedin.com\/in\/arshaadramdjan\/"],"url":"https:\/\/blog.ptvlogistics.com\/es\/author\/arshaad\/"}]}},"_links":{"self":[{"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/posts\/10431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/users\/120"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/comments?post=10431"}],"version-history":[{"count":1,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/posts\/10431\/revisions"}],"predecessor-version":[{"id":10432,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/posts\/10431\/revisions\/10432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/media\/9800"}],"wp:attachment":[{"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/media?parent=10431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/categories?post=10431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ptvlogistics.com\/es\/wp-json\/wp\/v2\/tags?post=10431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}