{"id":5702,"date":"2020-04-29T12:56:13","date_gmt":"2020-04-29T10:56:13","guid":{"rendered":"https:\/\/blog.ptvgroup.com\/?p=5702"},"modified":"2020-05-07T12:56:41","modified_gmt":"2020-05-07T10:56:41","slug":"seru-adapte-sa-livraison-pendant-covid-19","status":"publish","type":"post","link":"https:\/\/blog.ptvlogistics.com\/fr\/optimisation-et-planification-des-itineraires\/seru-adapte-sa-livraison-pendant-covid-19\/","title":{"rendered":"Covid-19: Comment Seru Resto Service adapte sa livraison ?"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]Tourisme, restaurants, commerce de d\u00e9tail – de nombreux secteurs sont durement touch\u00e9s par la crise du Covid-19<\/a>. Le fournisseur alimentaire belge Seru Resto Service<\/a> ne fait pas exception \u00e0 la r\u00e8gle.<\/p>\n

En temps normal, l’entreprise livre une grande vari\u00e9t\u00e9 de produits dans toute la Flandre : du produit frais au surgel\u00e9, aux restaurants, brasseries et h\u00f4tels. Le secteur de la restauration \u00e9tant compl\u00e8tement paralys\u00e9 par les mesures du confinement, le chiffre d’affaires de Seru resto Service a chut\u00e9 de 90 % comme cela pourrait \u00eatre le cas pour de nombreuses autres entreprises.<\/p>\n

N\u00e9anmoins, en collaboration avec d\u2019autres fournisseurs alimentaires : Delva et Vlaemynck, Seru a eu recours \u00e0 une solution cr\u00e9ative pour faire face \u00e0 cette situation.
\n“Le grossiste en viande Delva a eu l’id\u00e9e de cr\u00e9er un site de vente en ligne pendant un certain temps. Maintenant que le chiffre d’affaires r\u00e9gulier a disparu, ils ont imm\u00e9diatement suivi cette id\u00e9e”, explique Mattijs Seru, directeur de Seru Resto Services.<\/p>\n

Le site a \u00e9t\u00e9 rapidement mis en place et les premi\u00e8res livraisons ont \u00e9t\u00e9 effectu\u00e9es aux clients de la ville c\u00f4ti\u00e8re de Veurne.<\/p>\n

Mattijs Seru est responsable des produits tels que les boissons, les produits laitiers, les aliments surgel\u00e9s et secs (les p\u00e2tes, le riz et le chocolat). Il s’occupe \u00e9galement de la logistique de distribution de l\u2019entreprise.
\n“Les commandes pass\u00e9es avant 19h aujourd’hui seront livr\u00e9es le lendemain apr\u00e8s-midi. Chaque soir, je planifie l’itin\u00e9raire des deux camions qui prendront la route l’apr\u00e8s-midi suivant”, dit-il.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Simplifiez la planification d’itin\u00e9raire avec l\u2019aide d\u2019un logiciel<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″][vc_single_image image=”5348″ img_size=”500×500″ add_caption=”yes”][\/vc_column][vc_column width=”1\/2″][vc_column_text]Durant les premiers jours qui ont suivi le lancement du site de vente en ligne, la planification des itin\u00e9raires de livraison n\u2019a pas pos\u00e9 de gros probl\u00e8mes. Il y avait 20 ou 30 livraisons par jour, dit Seru, dont il pouvait planifier les itin\u00e9raires manuellement.<\/p>\n

Mais ce nombre augmentait chaque jour. “A tel point que nous avons atteint le rythme de 112 commandes”, dit-il, “il me fallait alors deux \u00e0 trois heures chaque nuit pour planifier les itin\u00e9raires de livraison. Soudainement nous devions livrer des commandes dans des petites rues que nous ne connaissions pas”.<\/p>\n

Pour relever ce d\u00e9fi, Mattijs Seru a test\u00e9 plusieurs planificateurs d’itin\u00e9raires en ligne, mais sans succ\u00e8s. “Certaines rues n’\u00e9taient m\u00eame pas reconnues par le logiciel. Et quand elles l\u2019\u00e9taient, elles \u00e9taient localis\u00e9es en-dehors de nos fronti\u00e8res”.<\/p>\n

Il en est venu \u00e0 tester la version Cloud du logiciel de planification PTV Route Optimiser<\/a> et a fini par l\u2019adopter. Mattijs Seru peut maintenant facilement importer le fichier Excel avec les commandes de la boutique en ligne dans le logiciel Cloud. Il suffit de quelques modifications et l’ensemble du processus de planification d’itin\u00e9raire ne lui prend plus qu’une demi-heure.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

Plus d\u2019efficacit\u00e9 dans vos livraisons<\/h2>\n

“A pr\u00e9sent, nous n’avons plus qu’\u00e0 ajuster la proposition de planification de l\u2019outil PTV. Ensuite, nous finalisons la planification de l’itin\u00e9raire<\/a> et nous imprimons les itin\u00e9raires”, explique M. Seru.<\/p>\n

“Nous pouvons inclure des noms et des num\u00e9ros de re\u00e7us dans la planification de l’itin\u00e9raire. C’est pratique, car nous pouvons facilement placer les livraisons dans le bon ordre. Tr\u00e8s utile \u00e9galement pour regrouper les livraisons des trois fournisseurs (Delva, Vlaemynck et Seru) et charger les camions dans l\u2019ordre des livraisons”.<\/p>\n

La planification s’est beaucoup am\u00e9lior\u00e9e, note le responsable. Les chauffeurs parcourent moins de kilom\u00e8tres qu’auparavant<\/a>. “Avant, un chauffeur devait souvent faire un aller-retour parce qu’il avait oubli\u00e9 de s’arr\u00eater chez un des clients. Cela n’arrive plus depuis l\u2019utilisation de ce logiciel. Comme la planification prend maintenant moins de temps, j’ai plus de temps pour pr\u00e9parer l’entreprise avant la r\u00e9ouverture des entreprises du secteur de la restauration”.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=”” shape=”square” style=”flat” color=”black” add_button=”bottom” btn_title=”R\u00e9servez une d\u00e9mo” btn_style=”flat” btn_shape=”square” btn_color=”white” btn_link=”url:https%3A%2F%2Fwww.ptvgroup.com%2Ffr%2Fsolutions%2Fproduits%2Fptv-route-optimiser%2Fdemandez-une-demo%2F||target:%20_blank|”]<\/p>\n

Optimisez vos itin\u00e9raires de livraison<\/h2>\n

Un bon outil de planification d’itin\u00e9raire peut vous faire gagner du temps et de l’argent. La version “cloud” de PTV Route Optimiser est facile \u00e0 utiliser et accessible partout.[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

De nombreuses entreprises rencontrent des difficult\u00e9s de livraison pendant le Covid-19. L’un des moyens pour y faire face est l’adoption d’une solution d’optimisation – c’est le choix de Seru Resto Service. […]<\/p>\n

Lire plus<\/a><\/p>\n","protected":false},"author":120,"featured_media":5625,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8222,737],"tags":[],"class_list":["post-5702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-covid19-fr","category-optimisation-et-planification-des-itineraires"],"yoast_head":"\nCovid-19: Comment Seru Resto Service adapte sa livraison ? | PTV Logistics Blog<\/title>\n<meta name=\"description\" content=\"De nombreuses entreprises rencontrent des difficult\u00e9s de livraison durant le Covid-19. 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