{"id":11928,"date":"2021-07-15T11:54:40","date_gmt":"2021-07-15T09:54:40","guid":{"rendered":"https:\/\/blog.ptvgroup.com\/?p=11928"},"modified":"2021-07-20T21:25:12","modified_gmt":"2021-07-20T19:25:12","slug":"service-in-last-mile-delivery","status":"publish","type":"post","link":"https:\/\/blog.ptvlogistics.com\/nl\/transport-en-logistiek\/service-in-last-mile-delivery\/","title":{"rendered":"Uw service in Last Mile Delivery verbeteren? Wij geven u 3 tips!"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<strong>Service in last mile delivery<\/strong> verbeteren, bedrijven zijn er maar druk mee! Last mile delivery breidt zich uit omdat de e-commerce industrie in een ongekend tempo groeit. Er wordt geschat dat tegen het jaar <a href=\"https:\/\/www.statista.com\/topics\/871\/online-shopping\/#dossierSummary\" target=\"_blank\" rel=\"noopener\">2023 ongeveer 22%<\/a> van alle retail-aankopen online worden gedaan. <a href=\"https:\/\/blog.ptvgroup.com\/nl\/transport-en-logistiek\/consumenten-leveringen-december\/\" target=\"_blank\" rel=\"noopener\">Deze e-commerce bloei<\/a> heeft ingrijpende gevolgen voor de rol van verzending in de detailhandel. Verzendvermogens zoals flexibiliteit, nauwkeurigheid en consistentie zijn nu essentieel voor de tevredenheid van de consument.<\/p>\n<p>Last mile deliveries zijn vooral belangrijk omdat ze de grootste impact hebben op uw service. Uit een studie blijkt zelfs dat 69% van de consumenten veel minder geneigd is bij een detailhandelaar te gaan winkelen als het gekochte product minstens twee dagen te laat aankomt. Nog eens 55% van de ondervraagde consumenten stopt met winkelen bij een detailhandelaar als een gekocht product twee of meer keer te laat aankomt.<\/p>\n<p>Als reactie daarop investeren online retailers en bedrijven meer middelen in het optimaliseren van hun last mile-services. Door hun logistieke netwerken te optimaliseren, verbeteren ze de klantenbinding, verlagen ze de transportkosten en positioneren ze zichzelf om succesvol te zijn in een snel veranderende markt.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Hanteer uw afgesproken levertijden en stuur actuele ETA&#8217;s<\/h2>\n<p>[\/vc_column_text]\n\t\t\t<div class=\"ult_dual_button  ult-adjust-bottom-margin to-center  \"  data-response=\"on\" id=\"ult_btn_3041773150\">\n\n\t\t\t<div id=\"dualbtn-2640\" class=\"ulitmate_dual_buttons ult-dual-btn ult_main_dualbtn \" data-bcolor=\"#333333\"data-bhcolor=\"\">\n\n\t\t\t<div class=\"ult_dualbutton-wrapper btn-inline place-template bt1 \"><a href=\"https:\/\/www.ptvgroup.com\/nl\/whitepaper\/brochure-ptv-route-optimiser\/\" target=\"_blank\" rel=\"noopener\"  class=\"ult_ivan_button round-square with-icon icon-before with-text place-template ult_dual1\" style=\";margin-right:px;;background-color:#ffffff !important;; border-color:#333333;border-style:;border-width:0px;border-radius:px;;\">\n\t\t\t<span class=\"ult-dual-btn-1 Style 1\" style=\"\"  data-bgcolor=\"#ffffff\" data-bghovercolor=\"#d93344\" data-icon_color=\"#333333\" data-icon_hover_color=\"#333333\" data-textcolor=\"#d93344\" data-texthovercolor=\"#ffffff\" data-iconbgcolor=\"transperent\" data-iconbghovercolor=\"transperent\" data-iconborder=\"transperent\" data-iconhoverborder=\"transperent\" >\n\t\t\t<span class=\"icon-simple icon-left1 ult_btn1span ult-dual-btn-no-icon\"  style=\";padding-left:0px; \"><\/span>\n\t\t\t<span class=\"text-btn ult-dual-button-title ult-responsive\"  data-ultimate-target='#dualbtn-2640 .ult-dual-button-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"desktop:15px;\"}'  style=\"font-weight:normal;color:#d93344;\">Brochure downloaden<\/span>\n\n\t\t\t<\/span>\n\t\t\t<\/a><span class=\"middle-text\" style=\"line-height: 1.8em;color:#ffffff;background-color:#d93344;border-width:0px;\">\n\t\t\t<span class=\"middle-inner\"  >or<\/span>\n\t\t\t<\/span>\n\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ult_dualbutton-wrapper btn-inline place-template btn2 \"><a href=\"https:\/\/company.ptvgroup.com\/nl\/contact\" target=\"_blank\" rel=\"noopener\"  class=\"ult_ivan_button round-square with-icon icon-after with-text place-template ult_dual2\"  style=\";background-color:#ffffff !important;;margin-left:px;;border-color:#333333;border-style:;border-width:0px;border-radius:px;\">\n\t\t\t<span class=\"ult-dual-btn-2 Style 1\"  data-bgcolor=\"#ffffff\" data-bghovercolor=\"#d93344\" data-icon_color=\"#333333\" data-icon_hover_color=\"#333333\" data-textcolor=\"#d93344\" data-texthovercolor=\"#ffffff\" data-iconbgcolor=\"transperent\" data-iconbghovercolor=\"transperent\" data-iconborder=\"transperent\" data-iconhoverborder=\"transperent\" >\n\t\t\t<span class=\"text-btn ult-dual-button-title\" style=\"font-weight:normal;color:#d93344;\">Contact opnemen<\/span>\n\n\t\t\t<span class=\"icon-simple icon-right2 ult_btn1span ult-dual-btn-no-icon\"  style=\";padding-left:0px; \"><\/span>\n\t\t\t<\/span>\n\t\t\t<\/a><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Verbeter real-time zichtbaarheid<\/h2>\n<p>Om uw service in last mile delivery te verbeteren, is het belangrijk dat bedrijven voldoen aan de verwachtingen van de klant. Het in real time volgen van pakketten is een industrienorm geworden. Consumenten willen hun pakket kunnen volgen vanaf het moment dat het het magazijn verlaat tot het moment dat het voor de deur wordt afgeleverd.<\/p>\n<p>Real-time track &amp; trace software biedt de klant meer mogelijkheden en helpt bedrijven hun bezittingen te beheren. Track &amp; trace software kan bedrijven helpen hun transportkosten te verlagen en middelen vrij te maken om te investeren in het optimaliseren van de service in last mile delivery.<\/p>\n<h2>Tijdvensters verkorten<\/h2>\n<p>Klanten verwachten nauwkeurige tijdvensters. Uit onderzoek is gebleken dat wanneer bedrijven niet in staat zijn om aan tijdvensters te voldoen, de betrouwbaarheid vanuit de consument naar de organisatie afneemt. Veel bedrijven hanteren daarom ruimere tijdvensters. Dit is geen lange termijnoplossing en kan de klanttevredenheid negatief be\u00efnvloeden.<\/p>\n<p>Kortere tijdvensters stellen de klant in staat zich beter voor te bereiden op de levering, waardoor de algehele tevredenheid verbetert en de klantenbinding toeneemt. <a href=\"https:\/\/www.ptvgroup.com\/nl\/oplossingen\/producten\/ptv-route-optimiser\/\" target=\"_blank\" rel=\"noopener\">Verbeterde planningssoftware<\/a> biedt veel bedrijven de mogelijkheid om consistente en kortere tijdvensters aan te bieden.<\/p>\n<h2>Gebruik maken van moderne technologie\u00ebn<\/h2>\n<p>Moderne problemen vragen om moderne oplossingen. Door gebruik te maken van rit- en routeplanningssoftware kunnen bedrijven hun operationele kosten verlagen, hun bedrijfsresultaten verbeteren en de service verhogen. Door de transportkosten te verlagen, kunnen bedrijven herinvesteren in hun personeel en wagenpark om hun klanten beter te bedienen en de productiviteit te verhogen.<\/p>\n<p>Nauwkeurige &#8216;routing&#8217; en &#8216;mapping&#8217; technologie kan een gedetailleerd perspectief bieden op de vragen en trends vanuit de markt. Door intelligente data toe te passen kunnen bedrijven inzicht krijgen in markt- en logistieke trends en hen helpen een voordeel te behalen ten opzichte van concurrenten.<\/p>\n<p>Bezoek de website van de PTV Group voor meer informatie over moderne technologie\u00ebn die uw bedrijf kunnen helpen een voorsprong te nemen.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_cta h2=&#8221;&#8221; shape=&#8221;square&#8221; style=&#8221;flat&#8221; color=&#8221;black&#8221; add_button=&#8221;bottom&#8221; btn_title=&#8221;Bekijk de oplossingen&#8221; btn_style=&#8221;flat&#8221; btn_shape=&#8221;square&#8221; btn_color=&#8221;white&#8221; btn_link=&#8221;url:https%3A%2F%2Fcompany.ptvgroup.com%2Fnl%2F|target:_blank&#8221;]<\/p>\n<h2>Welke oplossing past bij uw vraagstukken?<\/h2>\n<p>[\/vc_cta][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"card-text\">Last Mile Delivery is belangrijk om e-commerce klanten tevreden te houden. Bekijk wat verzend- en transportactiviteiten kunnen doen om de service te verbeteren. [&#8230;]<\/p>\n<p class=\"m-0\"><a class=\"btn btn-outline-secondary btn-read-more\" href=\"https:\/\/blog.ptvlogistics.com\/nl\/transport-en-logistiek\/service-in-last-mile-delivery\/\">Lees meer<\/a><\/p>\n","protected":false},"author":120,"featured_media":10826,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1540,1539],"tags":[],"class_list":["post-11928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-stadsdistributie","category-transport-en-logistiek"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Service in Last Mile Delivery verbeteren? 3 tips! | PTV Logistics Blog<\/title>\n<meta name=\"description\" content=\"Uw service in last mile delivery verbeteren? 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